Tributestream®
Frequently Asked Questions
General Questions
What is Tributestream?
Tributestream is a service that provides professional livestreaming for memorial services, allowing friends and family from anywhere in the world to attend virtually.
How does it work?
We set up professional cameras and audio equipment at the service location. The video is broadcast live to a private webpage that you can share with your guests. The recording is also available to watch later.
Livestreaming
How do people watch the livestream?
We provide you with a unique and private link to the livestream page. You can share this link with anyone you'd like to invite.
Can the livestream be viewed on any device?
Yes, our livestreams are viewable on computers, tablets, and smartphones.
Technical Issues
What if the internet connection at the venue is poor?
We come prepared with our own mobile bonding technology that combines multiple cellular signals to create a reliable internet connection, even in locations with weak service.
What happens if there's a technical problem during the stream?
We always have a local recording as a backup. If the stream is interrupted, we will upload the full, uninterrupted recording to the same link as soon as possible after the service.
Payment
What are the payment options?
We accept all major credit cards, ACH bank transfers, and offer payment plans through After-Pay. You will receive a detailed invoice with all available options.
Is there a deposit required?
We require payment in full before the service to confirm your booking. However, we offer flexible payment plans to help spread the cost.
Add-Ons
*Availability Not Guaranteed
ADDITIONAL LOCATIONS
Oftentimes family will have their service split into two locations, the first being a service and the second being a committal location. Either a graveside, mausoleum, or crematory. Our additional location rate includes up to one hour of travel, and one additional hour of broadcast time.
ADDITIONAL BROADCAST TIME
If at either location you would like to stream for more than two hours, you can add additional hours per-location. Please note that we need to begin setting up before the livestream is going to begin. If we are requested to set up and then stand by before we begin livestreaming, that must be included as additional broadcast time to cover our contractors' additional charges.
Extended Partner Network
If you choose to use our extended partner network, a service fee of +$249 will be applied.