Emergency Support Line

When technical issues arise during a memorial service, we're here to help immediately. Our emergency line provides urgent support when every moment matters.

Current Emergency Line

If you need immediate assistance, the current emergency line is:

Note: This number may change based on current staffing and availability. Always check this page for the most current emergency contact information.

When to Use the Emergency Line

The emergency line is specifically for urgent technical issues that occur during scheduled memorial services. Use this line when:

  • Live streaming has stopped during a memorial service
  • Audio or video quality issues during the service
  • Families cannot access the memorial stream
  • Technical equipment failure on-site
  • Network connectivity problems affecting the broadcast
  • Any urgent technical issue during a scheduled service

Important

This line is for emergency technical support during active services only. For general inquiries, please use our regular contact methods.

What to Expect

Immediate Response

Our emergency line is monitored during all scheduled services. You'll reach a live technician who can provide immediate assistance.

Expert Support

Our technicians are experienced with memorial service requirements and can quickly diagnose and resolve technical issues.

Quick Resolution

Most technical issues can be resolved remotely within minutes. If on-site assistance is needed, we'll coordinate immediately.

For Non-Emergency Support

Need help but it's not an emergency?

For general questions, service setup, or non-urgent technical support, please use our regular contact methods: